Warranty

Why Choose Evno Microphones?

Congratulations on your purchase of an Evno microphone! We are confident that our product will meet and exceed your expectations for high-quality audio performance. To ensure your satisfaction and peace of mind, we offer the following warranty:

  • EVNO Microphone Systems Microphone Warranty

Warranty Period 

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The warranty period for your Evno microphone is (1) Year from the date of
purchase. Please hold receipt for proof of purchase.

Coverage

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This warranty covers defects in materials and workmanship under normal use during the warranty period. It does not cover damage caused by accident, misuse, abuse, neglect, or any unauthorized modifications. Evno Microphone Systems warrants to the original purchaser that its microphones will be free from defects in materials and workmanship for a period of (1) Year from the date of purchase ("Warranty Period"). This warranty is valid only for microphones purchased from authorized Evno Microphone dealers, distributors, or directly from the Company.

What is Covered

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During the warranty period, Evno Microphone Systems will repair or replace, at our discretion, any defective microphone or components that are deemed defective. If the product or a component is no longer available, we may replace it with a similar product of equal or greater value.

What is Not Covered

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This warranty does not cover damage resulting from:
- Improper installation or maintenance.
- Cable damage due to being stepped on, closed in case, pinched, or cut.
- Damaged or crushed connectors.
- Damage to microphone element due to improper connection where phantom power is supplied directly to capsule. (Microphones must be connected to either the PS95 Power supply or a wireless transmitter only.)
- Use outside of the specified environmental or operating conditions.
- Unauthorized repairs or modifications.
- Cosmetic damage that does not affect the functionality of the microphone.
- Return shipping for failure to properly change wireless channels or operate equipment.

Claim Process

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- To make a warranty claim, please contact our customer service at contact information provided on this document (email or phone) to obtain a RMA #. You may be required to provide proof of purchase, a description of the issue, and, if necessary, return the defective product.
- After receiving product, Evno Microphones will test and diagnose the described issue,contact customer to discuss the solution as well as issue any invoices via email for services that maybe due.

Limitation of Liability

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Evno Microphone Systems is not liable for any indirect, consequential, incidental, or punitive damages arising from the use or inability to use the microphone as instructed, including but not limited to loss, business, or profits.

Shipping Costs

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The customer is responsible for shipping costs associated with returning the product to Evno Microphone Systems for warranty service. This includes shipping fees, customs duties, taxes, and any other related charges. If determined that a repair or replacement falls under warranty, Evno Microphones will cover the cost of shipping the repaired or replaced product back to the customer in the USA. If no warranty work is performed, and the product is deemed up to specs, the customer will be responsible for the cost of return shipping. Cases like this would or could be the cause of customers inability to operate the system in a correct manor.

No Other Warranties

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This warranty is the sole and exclusive warranty for Evno Microphone Systems. No other warranties, expressed or implied, are provided.

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Evno Microphones reserves the right to update or modify this warranty policy without prior notice. Please visit our website or contact customer service for the most up-to-date information. Thank you for choosing an Evno Microphone. We appreciate your trust in our products, and we are dedicated to providing you with a superior audio experience.

 

Sincerely,


Evno Microphone Systems
10 White Birch Trail
Rockaway, NJ 07866
PH: 973-975-9917
Email: ron@evnomicrophones.com
www.evnomicrophones.com