Return Policy
Thank you for shopping with Evno Microphone Systems. We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.
 

Returns
You have 30 days from the date of delivery to request a return.
To be eligible for a return, your item must be in its original packaging, and in the same condition that you received it.

How to Start a Return
Use the contact form and provide us with your order number and the reason for the return.
Once your return is approved, we’ll send you detailed instructions on how and where to send your package.
Please Note: Items returned without prior authorization will not be accepted.

Refunds
Once we receive your return, we’ll inspect the item and notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and the amount will automatically be applied to your original payment method within 10 business days.
Shipping costs are non-refundable unless the return is due to an error on our part (e.g., wrong or defective item).

Exchanges
Need a different product? We accept exchanges for eligible items within 10 days of delivery. Follow the same process as returns, and let us know what you’d like in exchange.

Return Shipping
Customers are responsible for the return shipping costs unless the return is due to a defect or error on our part.
We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item. Do not require signature upon arrival.

Damaged or Defective Items
If you receive a damaged or defective item, contact us immediately at via our contact form with photos of the issue. We’ll work quickly to resolve the matter at no additional cost to you.

Contact Us
If you have any questions about this return policy, feel free to reach out to us at our Contact Us page.